Refund Policy | Guarantee Policy | Payment Options


EU law stipulates that if for whatever reason you are not happy with the products you ordered, you may return the products delivered to you within 14 calendar days after the product is delivered, without giving us any reason, as long as:
- the products are not damaged in any way;
- the product is complete and you return in good condition;
- the product is not tampered with or otherwise changed.
If you inform us that you wish to return a product, we shall reimburse to you all payments received and in any event not later than 14 days from the day on which we are informed about your decision to exercise your right of withdrawal.

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.

Returns must be processed within 14 days of the delivery date.

Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.

In the event of a product and/or delivery mistake, we will be responsible for the cost of delivery. The customer will need to pay to ship the item, and all delivery fees will be reimbursed.

If you have any problem or questions regarding your order, please contact us via our email address with all the details: This email address is being protected from spambots. You need JavaScript enabled to view it.  


Our return address is: 

Baksa Károly e.v.

Nádasdy Kálmán utca 15.

6000 Kecskemét



For full Terms and Conditions, please read