GENERAL TERMS & CONDITIONS
 

1. APPLICABILITY

These terms and conditions apply to orders placed on (or related with) www.wotanwear.com (the "Website") by customers and reseller partners worldwide. Please ensure that you carefully read these terms and conditions. It is important that you regularly check for updates. We reserve the right to update these terms and conditions from time to time.

 

2. ORDERS ON THE WEBSITE

2.1 Who can order
To place an order on the Website, you must be:
- at least 18 years old;
- a consumer or a reseller partner


2.2 How to order
We require you to provide us with an e-mail address to place an order. You may need to set your browser to accept cookies and pop-ups in order to be able to use all the functionalities of the Website such as adding items to your shopping cart and submitting your order. For more information we refer to our Privacy and Cookie Policy. When you submit an order we will send you an email confirming that the Products have been shipped ("Order Confirmation"). At this point a contract, containing these terms and conditions, comes into existence and is binding between you and us (the "Contract"). We recommend you to print or download a copy of these terms and conditions and the Order Confirmation for future reference. If we are unable to supply you with a product, we will inform you of this in writing and will not process the order.


2.3 Our right to reject your order or cancel a Contract.
Fulfillment of an order through the Website is subject to availability of the Product or Service. We expressly reserve the right not to accept your order for any reason. We also reserve the right to cancel a Contract by electronic written notice to you in the following situations, without liability for any damage or costs other than repayment of any amount received from you in relation to the cancelled Contract:
- the product is not available or not in stock;
- your billing information is not correct or not verifiable;
- your order is flagged up by our security systems as an unusual order or an order susceptible to fraud;
- your bank transfer payment is not received within 14 calendar days after acceptance of your order;
- we have reason to believe you are under 18;
- we could not deliver to the address provided by you;

 

2.4 The contract will be made with following business in Hungary:

Registration Number: 32402690
Hungarian VAT number: 66177142123
Statistical ID number: 66177142479123103
Date of Registration: 02/04/2013
Registered seat: H-6000 Kecskemét, Nádasdy Kálmán utca 15., HUNGARY
Main activity: 479102, Retail sale via Internet

Contact person: Baksa Károly

E-mail:  This email address is being protected from spambots. You need JavaScript enabled to view it.

Phone: +36(30)58-08-258

 

3. PRICE/PAYMENT

3.1 Payment methods

We do not accept any method of payment other than those listed. Please do not try to pay by any other way than specified there. If you do, we will not be liable for loss of the payment or any other damages that may result from this action.

3.2 Payment processing

If you pay by credit/debit card online, our merchant partner reserve the amount on your card after you place your on the Website. We can't access your money until we dispatch your items. If you pay by SEPA bank transfer, we will start delivery (or manufacturing in the case of customized products) after we receive your payment. In the event that no payment has been received within 14 calendar days after you submitted your order, your purchase will automatically be cancelled. Payments can only be processed if the billing information can be verified. We retain title in any product(s) until we have received full payment for such product(s). If you order on our website with postpay delivery service, you will pay the amount to the courier at time of the delivery with cash or credit card.

3.3 Prices and currency

The product prices displayed on the Website are final amounts. Shipping rates are applied per order, also the exact shipping rates not depend on the country where your order is being delivered to, we have flat rates for all over the world. Prices are quoted in Euro unless expressly stated that the price is in another local currency. You can see the shipping rates under section 5 of this terms and conditions.

3.4 Total price

The total price specified in the final check out screen includes the shipping cost. This price will be recorded in the Order Confirmation, which we recommend you print or download for future reference. If paying by credit card, the total amount for your entire order will be reflected on your statement in your local currency. If your local currency is different from the currency in which the prices are quoted, your bank will apply the exchange rate applicable per the date of purchase. Your bank may apply a different exchange rate, which is beyond our control. If paying by SEPA bank transfer, please transfer only the exact amount specified on the Order Confirmation, and make individual transfers per order, using the unique reference number stated in your Order Confirmation. If you choose postpaid delivery, you will pay the equivalent amount in local currency specified on the Order Confirmation. The exchange rate for postpaid delivery always based on mid-market price. Its the rate you will find on independent sources such as Google, XE and Yahoo Finance.

3.5 Price changes 

The prices of the products will be as displayed on the Website. Prices may change from time to time, but changes will not affect any order which we have confirmed in an Order Confirmation.

 

4. SHIPPING & DELIVERY

4.1 Delivery – where and when
We deliver products from Monday to Saturday via International Priority Airmail. We do not ship on certain public holidays. We use Expedited Shipping Methods such as International Priority Airmail, MPL Europe Standard or DHL package international. This is based on the amount you order. For example, if you order 1-9 T-Shirts, we will ship them via airmail. If you order more than 10 T-Shirts and some hoodies, we will ship it as a postal package. All of the methods expedited shipping, therefore no difference around the delivery time. We have contract with the largest hungarian logistic company MPL and with Deutsche Post DHL, too. We offer flat rate and simple shipping costs for every customer. We can only fulfill an order to a delivery address which is a home or office address or a P.O. Box in one of the countries listed in the countries section of the website. If you are not able to choose your country upon ordering, we may not ship items to your country. As soon as you placed the order on our website, we will start processing your order almost immediately. We will ship out the items from our local storage which can be found in our registered address listed on this terms and conditions page. If the ordered items are out of stock in our local storage, we can get it from our wholesaler partner with expedited shipping within 24 hours, so there will be no significant delay about the delivery time. But this is rare. We have all the items we offer on this website. We always ship out items by our own hands at the local postal and logistic office near our registered seat.

The delivery will be made via our courier partner in your region or by your local postman. Packages will be delivered as DHL package international or Europe+ parcel, or EMS package international based on the weight and destination of the package. All of the methods expedited shipping, therefore no difference around the delivery time. Here are list of the delivery times of additional delivery organizations that our shipping carrier Magyar Posta MPL and Deuthce Post DHL has contract with:

 

GREAT BRITAIN AND NORTHERN IRELAND

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method Europe+ parcel via MPL.

If you order 1-9 items, we use international priority airmail as a shipping method via Royal Mail.

Royal Mail plc (Welsh: Post Brenhinol; Scottish Gaelic: a' Phuist Rìoghail) is a postal service and courier company in the United Kingdom, originally established in 1516. The company's subsidiary, Royal Mail Group Limited, operates the brands Royal Mail (letters) and Parcelforce Worldwide (parcels). General Logistics Systems, an international logistics company, is a wholly owned subsidiary of Royal Mail Group.

Customs Administration upon enter the country: NO

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 3-8 working days

 

IRELAND

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method Europe+ parcel via MPL.

If you order 1-9 items, we use international priority airmail as a shipping method via An Post.

An Post is the state-owned provider of postal services in the Republic of Ireland.

Customs Administration upon enter the country: NO

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 6-8 working days

 

ICELAND

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method Europe+ parcel via MPL.

If you order 1-9 items, we use international priority airmail as a shipping method via Iceland Post.

Íslandspóstur (Iceland Post) is the national postal service of Iceland.

Customs Administration upon enter the country: YES 

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 6-8 working days

 

THE NETHERLANDS

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method DHL Package International.

If you order 1-9 items, we use international priority airmail as a shipping method via PostNL.

PostNL is a mail, parcel and e-commerce corporation with operations in the Netherlands, Germany, Italy, Belgium, and the United Kingdom. It is listed at Euronext Amsterdam.

Customs Administration upon enter the country: NO

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 3-7 working days

 

BELGIUM

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method DHL Package International.

If you order 1-9 items, we use international priority airmail as a shipping method via Bpost.

Bpost, also known as the Belgian Post Group, is the Belgian company responsible for the delivery of national and international mail.

Customs Administration upon enter the country: NO

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 2-5 working days

 

LUXEMBOURG

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method DHL Package International.

If you order 1-9 items, we use international priority airmail as a shipping method via POST Luxembourg.

Formerly known as Entreprise des Postes et Télécommunications, POST Luxembourg is a mail and telecommunications company based in Luxembourg.

Customs Administration upon enter the country: NO

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 6-8 working days

 

FRANCE

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method Europe+ parcel via MPL.

If you order 1-9 items, we use international priority airmail as a shipping method via La Poste.

La Poste is a postal service company in France, operating in Metropolitan France as well as in the five French overseas departments and the overseas collectivity of Saint Pierre and Miquelon. Because of bilateral agreements, La Poste also has the responsibility of mail services in Monaco through La Poste Monaco and in Andorra alongside the Spanish company Correos.

Customs Administration upon enter the country: NO

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 3-6 working days

 

PORTUGAL

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method Europe+ parcel via MPL.

If you order 1-9 items, we use international priority airmail as a shipping method via Postal Services of Portugal.

Postal Services of Portugal, plc (Portuguese: 'CTT Correios de Portugal, S.A.) is the national postal service of Portugal.

Customs Administration upon enter the country: NO

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 7-9 working days

 

SPAIN

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method Europe+ parcel via MPL.

If you order 1-9 items, we use international priority airmail as a shipping method via Sociedad Estatal de Correos.

Sociedad Estatal de Correos y Telégrafos, S.A., trading as Correos, is the national postal service of Spain, as recognized by the Universal Postal Union.

Customs Administration upon enter the country: NO

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 7-9 working days

 

SWITZERLAND

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method Europe+ parcel via MPL.

If you order 1-9 items, we use international priority airmail as a shipping method via Swiss Post.

Swiss Post (French: La Poste suisse, Italian: La Posta Svizzera, German: Die Schweizerische Post, Romansh: La Posta Svizra) is the national postal service of Switzerland.

Customs Administration upon enter the country: YES

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 2-5 working days

 

GERMANY

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method DHL Package International.

If you order 1-9 items, we use international priority airmail as a shipping method via Deusche Post.

The Deutsche Post AG, operating under the trade name Deutsche Post DHL Group, is a German postal service and international courier service company, the world's largest.

Customs Administration upon enter the country: NO

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 1-3 working days

 

AUSTRIA

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method DHL Package International.

If you order 1-9 items, we use international priority airmail as a shipping method via Österreichische Post.

Österreichische Post is the company responsible for postal service in Austria. 

Customs Administration upon enter the country: NO

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 1-3 working days

 

MALTA

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method Europe+ parcel via MPL.

If you order 1-9 items, we use international priority airmail as a shipping method via  Malta Post.

Malta Post p.l.c. is the postal service company in Malta. The public limited company took over the postal services previously carried out by Posta Limited.

Customs Administration upon enter the country: NO

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 2-5 working days

 

ITALY

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method Europe+ parcel via MPL.

If you order 1-9 items, we use international priority airmail as a shipping method via Poste italiane.

Poste italiane SpA is the main Italian postal services provider. 

Customs Administration upon enter the country: NO

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 6-9 working days

 

DENMARK

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method Europe+ parcel via MPL.

If you order 1-9 items, we use international priority airmail as a shipping method via Post Danmark.

Post Danmark A/S is the company responsible for the Danish postal service.

Customs Administration upon enter the country: NO

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 3-6 working days

 

NORWAY

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method Europe+ parcel via MPL.

If you order 1-9 items, we use international priority airmail as a shipping method via Posten Norge.

Posten Norge or Norway Post is the name of the Norwegian postal service.

Customs Administration upon enter the country: YES

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 6-8 working days

 

SWEDEN

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method Europe+ parcel via MPL.

If you order 1-9 items, we use international priority airmail as a shipping method via PostNord Sverige.

PostNord Sverige (formerly Posten AB) is the name of the Swedish postal service.

Customs Administration upon enter the country: NO

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 4-7 working days

 

FINLAND

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method Europe+ parcel via MPL.

If you order 1-9 items, we use international priority airmail as a shipping method via Posti Group Corporation.

Posti Group Corporation (previously Suomen Posti during 1994–2007 and Itella during 2007–2015) is the main Finnish postal service delivering mail and parcels in Finland.

Customs Administration upon enter the country: NO

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 4-7 working days

 

ESTONIA 

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method Europe+ parcel via MPL.

If you order 1-9 items, we use international priority airmail as a shipping method via Omniva.

Omniva is an international post and logistics company based in Tallinn, Estonia, with the entire Baltic states as its domestic market.[1][2] The name Omniva was adopted in June 2014; the company was previously called Eesti Post.

Customs Administration upon enter the country: NO

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 4-7 working days

 

LITHUANIA

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method Europe+ parcel via MPL.

If you order 1-9 items, we use international priority airmail as a shipping method via Lietuvos paštas.

Lietuvos paštas is the company responsible for postal service in Lithuania.

Customs Administration upon enter the country: NO

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 4-7 working days

 

LATVIA

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method Europe+ parcel via MPL.

If you order 1-9 items, we use international priority airmail as a shipping method via VAS Latvijas Pasts.

VAS Latvijas Pasts (English: Latvian Post) is the main state-owned postal service provider in Latvia headquartered in Riga.

Customs Administration upon enter the country: NO

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 4-7 working days

 

POLAND

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method DHL Package International.

If you order 1-9 items, we use international priority airmail as a shipping method via Poczta Polska.

Poczta Polska (Polish Post) is the state postal administration of Poland.

Customs Administration upon enter the country: NO

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 4-7 working days

 

SLOVAKIA

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method DHL Package International.

If you order 1-9 items, we use international priority airmail as a shipping method via Slovenská pošta.

Slovenská pošta, a. s. (literally Slovak Post) is a state-owned company responsible for providing postal service in Slovakia.

Customs Administration upon enter the country: NO

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 2-5 working days

 

CZECH REPUBLIC

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method DHL Package International.

If you order 1-9 items, we use international priority airmail as a shipping method via Czech Post.

Czech Post (Czech: Česká pošta) is the state owned postal company of the Czech Republic.

Customs Administration upon enter the country: NO

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 2-5 working days

 

SLOVENIA

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method DHL Package International.

If you order 1-9 items, we use international priority airmail as a shipping method via The Post of Slovenia.

The Post of Slovenia (Slovene: Pošta Slovenije; PS) is a state-owned company responsible for postal service in Slovenia.

Customs Administration upon enter the country: NO

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 2-5 working days

 

CROATIA

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method Europe+ parcel via MPL.

If you order 1-9 items, we use international priority airmail as a shipping method via Croatian Post Inc.

Croatian Post Inc. (HP-Hrvatska pošta d.d.), founded in 1999, is a business corporation in ownership of the Republic of Croatia.

Customs Administration upon enter the country: NO

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 2-5 working days

 

SERBIA

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method Europe+ parcel via MPL.

If you order 1-9 items, we use international priority airmail as a shipping method via Pošta Srbije.

Pošta Srbije (Serbian Cyrillic: ЈП Пошта Србије Београд) is the national postal service of Serbia, with the headquarters in Belgrade.

Customs Administration upon enter the country: YES

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 3-6 working days

 

MONTENEGRO

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method Europe+ parcel via MPL.

If you order 1-9 items, we use international priority airmail as a shipping method via Pošta Crne Gore.

Pošta Crne Gore (English: Montenegro Post) is Montenegro's national postal service.

Customs Administration upon enter the country: YES

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 3-6 working days

 

ROMANIA

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method Europe+ parcel via MPL.

If you order 1-9 items, we use international priority airmail as a shipping method via CN Poșta Română SA.

CN Poșta Română SA is the national operator in the field of postal services in Romania.

Customs Administration upon enter the country: NO

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 6-8 working days

 

BULGARIA

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method Europe+ parcel via MPL.

If you order 1-9 items, we use international priority airmail as a shipping method via Bulgarian Posts.

The Bulgarian Posts (Български пощи, Balgarski poshti) are the national postal service of Bulgaria. 

Customs Administration upon enter the country: NO

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 6-8 working days

 

GREECE

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method Europe+ parcel via MPL.

If you order 1-9 items, we use international priority airmail as a shipping method via The Hellenic Post.

The Hellenic Post S.A. (Greek: Ελληνικά Ταχυδρομεία, abbreviated ΕΛΤΑ, ELTA) is the state-owned provider of postal services in Greece.

Customs Administration upon enter the country: NO

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 6-8 working days

 

UNITED STATES OF AMERICA

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method EMS International.

If you order 1-9 items, we use international priority airmail as a shipping method via The United States Postal Service.

The United States Postal Service (USPS; also known as the Post Office, U.S. Mail, or Postal Service) is an independent agency of the United States federal government responsible for providing postal service in the United States, including its insular areas and associated states.

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Customs Administration upon enter the country: YES

Estimated Delivery Times: 7-14 working days

 

CANADA

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method EMS International.

If you order 1-9 items, we use international priority airmail as a shipping method via Canada Post.

Canada Post Corporation, known more simply as Canada Post (French: Société Canadienne des Postes, or simply Postes Canada), is a Crown corporation which functions as the country's primary postal operator.

Customs Administration upon enter the country: YES

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 6-12 working days

 

AUSTRALIA

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method EMS International.

If you order 1-9 items, we use international priority airmail as a shipping method via Australia Post.

Australian Postal Corporation (formerly Commission) trading as Australia Post, is a government-owned corporation, through the Commonwealth of Australia that provides postal services both locally and internationally, as well as operating retail stores.

Customs Administration upon enter the country: YES

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 9-15 working days

 

NEW ZEALAND

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method EMS International.

If you order 1-9 items, we use international priority airmail as a shipping method via New Zealand Post Office.

New Zealand Post Office, a government agency, provided postal service in New Zealand until 1987. By the 1980s, however, economic difficulties made the government reconsider how it delivered postal services.

Customs Administration upon enter the country: YES

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 9-15 working days

 

SOUTH AFRICA

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method EMS International.

If you order 1-9 items, we use international priority airmail as a shipping method via Post Office South Africa.

South African Post Office (SAPO) is the national postal service of South Africa and as a state owned enterprise, its only shareholder is the South African government.

Customs Administration upon enter the country: YES

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 9-15 working days

 

BRAZIL

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method EMS International.

If you order 1-9 items, we use international priority airmail as a shipping method via Empresa Brasileira de Correios.

Empresa Brasileira de Correios e Telégrafos (English: Brazilian Post and Telegraph Corporation), abbreviated as ECT, also known as Correios, is a state-owned company that operates the national postal service of Brazil since the seventeenth century.

Customs Administration upon enter the country: YES

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 10-15 working days

 

ARGENTINA

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method EMS International.

If you order 1-9 items, we use international priority airmail as a shipping method via Correo Oficial.

Correo Oficial de la República Argentina Sociedad Anónima, mostly known as "Correo Argentino" (since it was privatized in 1997) is the state-owned company that covers the postal service in Argentina.

Customs Administration upon enter the country: YES

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 10-15 working days

 

CHILE

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method EMS International.

If you order 1-9 items, we use international priority airmail as a shipping method via Correos de Chile.

Correos de Chile, also known as CorreosChile, is a Chilean state-owned and autonomous enterprise dedicated to the mailing, money transfers, and national/international courier services, and fulfilling the functions of Universal Postal Service.

Customs Administration upon enter the country: YES

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 10-15 working days

 

COLOMBIA

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method EMS International.

If you order 1-9 items, we use international priority airmail as a shipping method via Correos de Colombia.

Correos de Colombia is the national postal service of Colombia.

Customs Administration upon enter the country: YES

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 10-15 working days

 

MEXICO

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method EMS International.

If you order 1-9 items, we use international priority airmail as a shipping method via Correos de México.

Correos de México (formerly Servicio Postal Mexicano) is the national postal service of Mexico.

Customs Administration upon enter the country: YES

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 10-15 working days

 

PARAGUAY

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method EMS International.

If you order 1-9 items, we use international priority airmail as a shipping method via Correo Nacional Paraguayo.

Correo Nacional Paraguayo is the national post office of Paraguay.

Customs Administration upon enter the country: YES

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 10-15 working days

 

URUGUAY

Delivery organization:

For packages more than 2 kilograms, we use the expedited shipping method EMS International.

If you order 1-9 items, we use international priority airmail as a shipping method via Correo Uruguayo.

Correo Uruguayo (officially Administración Nacional de Correos) is the national postal service in Uruguay.

Customs Administration upon enter the country: YES

The tracking number information will be available from 1 to 2 business days after your order was shipped. You will receive the tracking number and online tracking options to your registered email address.

Estimated Delivery Times: 10-15 working days

 

4.2 Inspection upon delivery
Upon delivery, please inspect the packaging for damage. If it appears that the products are damaged, please do not accept the shipment.

 

5. SHIPPING RATES

5.1 Shipping

Every destination has the same shipping cost, we have flat rates for all over the world.

Our shipping rates are super simple and based on quantity:

One item: €7.9

2-9 items: €6.9

More than 9 items: FREE*

*We are not shipping more than 9 items in one order outside the European Union.

 

6. REFUND, RETURNS & CANCELLATIONS

6.1 Canceling order before delivery

You may cancel any order free of charge and without giving us any reason, provided it has not yet been shipped. We begin processing orders placed at our online store almost immediately. If you wish to cancel your order, please check the status of your order first by visiting the Order status link on the Website. If the status of your order is "Pending" or "On Hold" you may cancel your order by contacting us on our email address (listed on the Website). We will respond you as soon as possible and the cancellation will be free of charge. If cancellation is not possible, the product(s) will be delivered to you and may be returned in accordance with the procedure set out below.

6.2 Returning orders after delivery – defectives

You are entitled to return products delivered to you in the event that they are defective or otherwise not in conformity with your order when you received them. You can do so within 14 days after you notice the defect. This does not affect your statutory rights. In the event your claim is justified, the purchase price and the shipping costs will be refunded. For practical information on how to return, see the Returns section of the Website.

6.3 Exercising your right of withdrawal

EU law stipulates that if for whatever reason you are not happy with the products you ordered, you may return the products delivered to you within 14 calendar days after the product is delivered, without giving us any reason, as long as:
- the products are not damaged in any way;
- the product is complete and you return in good condition;
- the product is not tampered with or otherwise changed.
If you inform us that you wish to return a product, we shall reimburse to you all payments received and in any event not later than 14 days from the day on which we are informed about your decision to exercise your right of withdrawal.

In the event of a product and/or delivery mistake, we will be responsible for the cost of delivery. The customer will need to pay to ship the item, and all delivery fees will be reimbursed.

If you have any problem or questions regarding your order, please notify us as soon as possible via our email address This email address is being protected from spambots. You need JavaScript enabled to view it. or on our phone number +36(30)5808258

Our return address is:

Baksa Károly e.v.

Nádasdy Kálmán utca 15.

6000 Kecskemét

HUNGARY

6.4 Product exchange

Product exchanges possible, you do have the option of returning your product(s).

6.5 Additional refund information

Refunds will be issued within 3 days after receipt by us of the returned product, based on the original form of payment. If you paid via bank transfer you need to give this information to Customer Service when you initiate the return so that we can refund the money directly to your account. In the event you return goods for reasons other than defectiveness or non-conformity with your order, you will need to pay for the return shipment.

6.6 Risk of return shipment

If you return a product you are responsible for shipping the product to our return address. In case we do not receive the product, we are in no way liable for loss of the product. The burden of proof that a product is delivered to us is on you or the company used for shipping.

6.7. WARRANTY

EU law also stipulates that we must give the consumer a minimum 2-year guarantee (legal guarantee) as a protection against faulty goods, or goods that don't look or work as advertised. If the product we sold turns out to be faulty — or doesn't look or work as advertised — within the timeframe of the legal guarantee, we are responsible for this and you can claim for a full refund, return and cancellation.

 

7. LIABILITY

7.1 If we fails to comply with these general conditions, we shall be responsible for loss or damage you suffer that is a foreseeable result of our breach of these terms and conditions or our negligence. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into the contract.

7.2 Although we use encrypted security software, the security of information and payments transmitted via Internet or via e-mail can't be guaranteed. We shall not be liable for any damages suffered as a result of the use of electronic communications.

7.3 In the event you have suffered damages as a result of our activities related to your purchase(s) of our products through the Website, our liability will be limited to:
a. damage to our products or to other materials;
b. reasonable and demonstrable costs incurred by you to find out the cause and the amount of the damages under a);
c. reasonable and demonstrable costs incurred by you to prevent or reduce the damage under 9.3 a).

The maximum reimbursement of the above damages will (if applicable) be the purchase price of the products concerned.

7.4 We shall not be liable for damage incurred by a third party resulting from the use of any of our products. We shall not be liable for damage incurred by you as a result of your improper use of any of our products.

 

9. INTELLECTUAL PROPERTY RIGHTS

9.1 We owns all intellectual property rights in the Website and in the material published on it. Those works are protected by copyright, design and trademark laws around the world. All such rights are reserved.

9.2 You may print off one copy, and may download extracts of any page(s) from the Website only to the extent this is necessary for the purpose of placing an order with us, or for using the Website as a shopping resource.

9.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

9.4 Our status as the owner of content on the Website must always be acknowledged.

9.5 You must not use any part of the content on the Website for commercial purposes without obtaining a license to do so from us.

 

10. USER GENERATED CONTENT

10.1 If you send any ideas, remarks, questions, data, graphics, opinions, designs, customizations, or other information, or if you send such user generated content through the Website to us, ownership of these intellectual property rights and other rights in the user generated content will maintain with you. 

10.2 You warrant that any information or design which you send to the Website is not, and does not contain, material which is offensive, pornographic, defamatory, blasphemous or unlawful, and does not infringe, or potentially infringe, the rights of a third party or any applicable law. You warrant that all material submitted to us is original to you, and not copied in whole or part from any third party.

11. APPLICABLE LAW

These general conditions and all disputes arising in connection with these general conditions, including the validity thereof, or with the use of the Website(s) or with any purchases on the Website shall be governed by Hungarian law. Any dispute shall be submitted to the relevant goverment office in Kecskemét, Bács-Kiskun County, Hungary:

GOVERNMENT WINDOW DEPARTMENT - GOVERNMENT WINDOW DIVISION 1.
Address: HU-6000 Kecskemét, Deák Ferenc tér 3.
Head of department: dr. Tyavoda Andrea: Phone: +36(76)795-328 Head of divison: Flaiszné Szabó Gyöngyi: +36(76)795-320 FAX: +36(76)998-348
E-MAIL: This email address is being protected from spambots. You need JavaScript enabled to view it.
Opening Hours: Monday: 8:00-17:00 Tuesday: 8:00-18:00 Wednesday: 8:00-19:00 Thursday: 8:00-18:00 Friyday: 8:00-18:00

GOVERNMENT WINDOW DEPARTMENT - GOVERNMENT WINDOW DIVISION 2.
Head of department: dr. Tyavoda Andrea, Head of divison: dr. Weningerné Makkos Gabriella
Address: HU-6000 Kecskemét, Rákóczi út 5.
Phone: +36(76)795-251 FAX: +36(76)998-630
E-MAIL: This email address is being protected from spambots. You need JavaScript enabled to view it.
Opening Hours: Monday: 8:00-17:00 Tuesday: 8:00-19:00 Wednesday: 8:00-18:00 Thursday: 8:00-18:00 Friyday: 8:00-18:00

 

12. AVAILIBILITY ON THE WEBSITE

We do not guarantee that the Website, or any content on it, will always be available or be uninterrupted. Access to the Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Website without notice. We will not be liable to you if for any reason the Website is unavailable at any time or for any period.

 

13. YOUR ACCOUNT AND PASSWORD

13.1 If you choose to register on the Website you must treat the username and password for your account as confidential and must not disclose it to any third party.

13.2 We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

13.3 If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us.

 

14. LINKED SITES

The Website provides links to external Internet sites. We shall not be liable for the use or the content of internet sites that link to this site or which are linked from it.

 

15. VARIATION OF GENERAL CONDITIONS

We may revise these general conditions from time to time. Every time you order products from us, the general conditions in force at that time will apply to the contract between you and us.

Whenever we revise these general conditions we will keep you informed and give you notice of this by stating that these general conditions have been amended and the relevant date at the top of this page.

 

16. OTHER IMPORTANT TERMS

16.1 We may transfer our rights and obligations under a contract to another organisation, but this will not affect your rights or our obligations under these general conditions.

16.2 You may only transfer your rights or your obligations under these terms and conditions to another person if we agree in writing.

16.3 Each of the paragraphs of these terms and conditions operates separately. If any court or relevant authority decides that any of them are unlawful or unenforceable, the remaining paragraphs will remain in full force and effect.

16.4 If we fail to insist that you perform any of your obligations under these general conditions, or if we do not enforce our rights against you, or if we delay in doing so, that will not mean that we have waived our rights against you and will not mean that you do not have to comply with those obligations. If we do waive a default by you, we will only do so in writing, and that will not mean that we will automatically waive any later default by you.

16.5 We will not file a copy of the contract between us.

 

17. EVENTS OUTSIDE OUR CONTROL

17.1 An Event Outside Our Control means any act or event beyond our reasonable control, including without limitation strikes, lock-outs or other industrial action by third parties, civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, or failure of public or private telecommunications networks.

17.2 If an Event Outside Our Control takes place that affects the performance of our obligations under these general conditions:

- We will contact you as soon as reasonably possible to notify you; and

- Our obligations under these general conditions will be suspended and the time for performance of our obligations will be extended for the duration of the Event Outside Our Control. Where the Event Outside Our Control affects our delivery of a product to you, we will arrange a new delivery date with you after the Event Outside Our Control is over.

17.3 You may cancel the contract if an Event Outside Our Control takes place and you no longer wish us to provide the products. Please see your cancellation rights under art. 7. We will only cancel the contract if the Event Outside Our Control continues for longer than 20 weeks in accordance with our cancellation rights in art. 2.

17.4 Although the Website is compiled with care, the information, texts, documents, graphics, movies, music and/or other services on it may contain errors or be otherwise incorrect or incomplete. We shall not be liable for any damages resulting from the use of (or inability to use) the Website, including damages caused by viruses, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Website or to your downloading of any content on it, or on any website linked to it or any incorrectness, or incompleteness of the Website.

 

18. PRIVACY POLICY

Baksa Károly e.v. operates the wotanwear.com website, which provides the SERVICE.

This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.

If you choose to use our Service, then you agree to the collection and use of information in relation with this policy. The Personal Information that we collect are used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which is accessible at wotanwear.com , unless otherwise defined in this Privacy Policy.

Information Collection and Use

For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.

Our website uses these “cookies” to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform our Service users that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Links to Other Sites

Our Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us via the conact information provided in this page.

 

18. ACCESS TO OUR TERMS AND CONDITIONS

You can reach our terms and conditions in the following link below:

http://wotanwear.com/index.php/terms-conditions

 

Since 26th May 2012, all EU websites need to comply with the EU E-Privacy Directive 2009/136/EC. Cookies are only a small part of this directive, and whilst you are still allowed to use cookies on a website, it must be made clear to visitors to your site that cookies are being used. A message or warning must be displayed so that the visitor is aware of them.

At the top of our website we have displayed a message to warn you that our website makes use of cookies and that one has already been set. By displaying this message we hope that we are providing you with the information you require about our use of cookies, and presenting you with the option to consent to their use. This message will be displayed until such time as you agree to our site using cookies by clicking on the continue button.

What is a cookie?

A cookie is a small amount of data, often including a unique identifier, sent to the browser of your computer or mobile phone (referred to here as a "device") from a website's computer. It is stored on your device's hard drive. Each website can send its own cookie to your browser if your browser's preferences allow it. To protect your privacy, your browser only permits a website to access the cookies it has already sent to you, and not the cookies sent to you by other websites. Many websites do this whenever a user visits them to track online traffic flows.

On the Channel Digital website, our cookies record information about your online preferences so we can tailor the site to your interests. You can set your device’s preferences to accept all cookies, notify you when a cookie is issued, or not receive cookies at all. Selecting the last option means you will not receive certain personalised features, which may result in you being unable to take full advantage of all the website's features. Each browser is different, so please check the "Help" menu of your browser to learn how to change your cookie preferences.

During the course of any visit to our website, every page you see, along with a cookie, is downloaded to your device. Many websites do this because cookies enable website publishers to do useful things like find out whether your device (and probably you) has visited the website before. On a repeat visit this is done by the website’s computer checking to see, and finding, the cookie left there on the last visit.

How do we use cookies?

Information supplied by cookies can help us analyse the profile of our visitors, which helps us provide you with a better user experience. For example, if on a previous visit you went to our marketing pages, we might find this out from your cookie and highlight marketing information on subsequent visits.

Third party cookies on our pages
Please note that during your visits to our website you may notice some cookies which are unrelated to us. When you visit a page with content embedded from, for example, YouTube or Flickr, you may be presented with cookies from these websites. We do not control the dissemination of these cookies. You should check the third party websites for more information about these.

Cookies used on our site

We only use cookies to help us continuously improve our website and maintain a nice browsing experience for our visitors. Here is a list of cookies used on this website:

Google Analytics - we use cookies to compile visitor statistics such as how many people have visited our website, what type of technology they are using (e.g. Mac or Windows which helps to identify when our site isn’t working as it should for particular technologies), how long they spend on the site, what page they look at etc.
ShareThis, Quantcast and Gigya - social media share buttons that enable you to share our content
Session cookie - this is a standard cookie just to remember user preferences (like font size and saves you logging in every time you visit)
How to delete cookies or control them
This site will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block cookies set by this or any other website, you can do this through your browser settings. The Help function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this for a wide variety of browsers. You will also find details on how to clear cookies from your computer as well as more general information about cookies. For information on how to do this on your mobile phone’s browser, you will need to refer to your handset manual.

Please be aware that restricting cookies may impact on the functionality of this website.

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